Thank you for shopping at IBC Spoken English.
Since we issue digital products (PDFs, eBooks, Zip files) that are downloadable immediately after purchase, we generally do not offer refunds once the order is confirmed and the product is sent.
However, if you face any technical issue and could not download the file, please contact us at ibcspokenenglish@gmail.com or call 8121659619 within 7 days. We will ensure you receive your product.